The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
Many users use and abuse our service, we do what we can to keep the servers stable and wth no packet lost, if you are getting packet loss you may try:
We do what we can to keep the service the best servce around, but since we have an high demand there may be some packet lose problems during peak times and / or large DDoS attacks (when the mitigation kicks in)
Please do not open support requests about this, we can't do anything more apart from what we already do!
Article ID: 10
Category: General Questions
Rating (Votes): (199)